Momentum Group Terms and ConditionsMomentum Textiles
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Momentum Group Policies
To ensure accuracy when placing orders, please have your customer number or telephone number available. Specify fabric by product number, pattern name and color. All prices shown are net price and are subject to change without notice. Prices are F.O.B. warehouse from which shipment is made. Warehouses are now located in Anaheim, California; Holland, Michigan; Archdale, North Carolina; and Mississauga, Canada.

Terms and Conditions
Terms
Regular terms are NET 30 days (date of invoice). All invoices are dated the day of shipment. To establish terms, you are required to provide the names and addresses of five trade references, your company bank account information, your resale number, and a signed credit application. If terms have not been established, orders will be handled on a Proforma or COD basis.

Conditions
Red warning labels are attached to each cut and piece of fabric shipped from our warehouse. No credit will be allowed if the terms of this warning label are violated.

Quality Control
Purchasers and workroom employees should carefully examine material before cutting to verify correct color and pattern. Variations in color cannot be avoided as dye lots often vary. If an exact color match is required, a cutting of the required color should be submitted with the order. We cannot be held responsible for color variations beyond a reasonable commercial match. On "piece" or "full roll" orders, every effort will be made to ship as closely as possible to the required yardage. However, at times, due to piece size, there may be up to a 10% overage. This is an industry standard. We are not responsible for changes in fabric or color which are due to flame-proofing chemical processes requested by the customer.

Returns and Cancellations
No returns will be accepted without a written authorization. All claims must be made within ninety (90) days of receipt of goods. Credit will not be issued unless the fabric is received on our premises within thirty (30) days from the date of the written return authorization. Anything returned must be in sellable condition, uncut and unprocessed. We cannot accept cancellations or returns of orders for fabrics that have been phased-out, closed-out, or products treated with any special finishes such as flame proofing, paper backing, acrylic backing, vinyl or stain-repellent finishes or customs. Returns or cancellations will not be accepted on direct fabrics. Please see additional LoomSource policies below. Credit will be allowed on authorized returns as follows:

  • Cuts of less than 5 yards-NO CREDIT
  • Cuts of 5 or more yards-25% Restocking Charge
  • Full Rolls-20% Restocking Charge
If your order has been cut and packed, and is either ready for shipment or has left our premises, cancellation cannot be accepted.

LoomSource Policies
Because LoomSource yardage is woven to order:

  • Large orders must be ordered in full roll increments
  • Orders are subject to a 5% variance
  • Cancellations or Returns are not accepted

Product Warranties
Standard
All Momentum Group’s products are produced to meet or exceed ACT (Association for Contract Textiles) quality and performance standards. A continuing guarantee under the Textile Fiber Products Identification Act is filed with the Federal Trade Commission. Additional fabric finishes applied to Momentum Group products after purchase will void any Momentum Group warranty.

We guarantee our fabric will perform in accordance with generally accepted industry standards when used under normal conditions and for the purpose intended for a period of three (3) years from date of purchase. In the case of high-abrasion fabrics (greater than 50,000 double rubs), we guarantee our fabric will perform for a period of five (5) years from the date of purchase. In the case of our high performance fabrics (100,000 double rubs or more), we guarantee the fabric will perform for a period of ten (10) years from date of purchase.

In the unlikely event that one of our products does not perform to commercial standards, when specified for the purpose intended, properly installed, used in a “single-shift” environment and maintained under normal conditions using appropriate cleaning agents and methods, Momentum Group will replace said fabrics free of charge, but will not be responsible for any labor costs.

Coated Fabrics
Certain clothing and accessory dyes (such as those used on denim jeans) may migrate to lighter colors. This phenomenon is increased by humidity and temperature and is irreversible. Momentum Group will not assume responsibility for dye transfer caused by external contaminants.

Testing Information/ Certificates
Flame retardant certificates, as well as copies of actual test reports (i.e., abrasion, wearability, fire rating) are available, where applicable, upon request.

Pattern Repeat Advisory
Pattern repeats will vary slightly. Those shown on this website and in our sample books are approximate only. To avoid possible shortages, allowances should be made whenever a pattern repeat is involved.

Reserve Policy
WEEK 1 (FIRST RESERVE): Momentum Group is happy to reserve the exact amount of yardage needed for a potential order for a period of one week (7 calendar days). During this period of time, the customer does not have to give up this yardage for any reason, unless they so choose.

WEEK 2 (SECOND RESERVE): In cases where one week is not enough time for a purchase order to take place, Momentum Group will reserve the yardage for a second week (another 7 calendar days). However, during the second reserve, if another customer has a purchase order for the same product, the first customer with the product on reserve will have 48 hours to submit a purchase order. If the first customer's purchase order is not received in within 48 hours, they will have to surrender the yardage to the second customer.

Custom Terms & Conditions
Because custom products are not from our standard line, a 50% deposit is required when an order is placed.

Custom Solutions
Please contact your sales representative for information on creating custom fabrics.

GSA Schedule
Momentum Group products are available on a GSA schedule. Many furniture manufacturers use Momentum Group on GSA schedules as well. Call us for specifications or click here for more information.